Level up your eCommerce strategy

Selling online is more competitive than ever; knowing where to focus will get you ahead.

Find out how to make the biggest impact in under 2 mins.

We help NZ’s largest retailers navigate the competitive eCommerce landscape.

Years of eCommerce experience has taught us the six foundations for growth that are essential for success online. Take our Gameplan quiz and discover which of these six key areas you should focus on first and request your bespoke Gameplan:

 

Performance Media

Aka: Advertising.
You need an online strategy that gets your products in front of the right audience at the right time. We help you create an intelligent automated approach to getting the most out of your marketing budget.

SEO

Whether you want to get found ahead of your competitors, or just get found;  Search Engine Optimisation is the cornerstone of being discovered. A programmatic, automated approach to product and page markup should be your baseline for SEO strategy.

Shipping

The online experience is only half the story; shipping has probably the best effort to outcome ratio of all our strategy elements and is often overlooked. Physical barriers will trump digital ones every time, we’ll help you find the right offering for your customers.

Analytics

Forecasting, reporting, behavior analysis, marketing audiences, data-driven design; no online store can compete without comprehensive analytics baked in. We’ll help you implement the appropriate tools to have relevant, statistically significant, data on hand as you need it.

UX

At the heart of a good User Experience strategy is testing. By considering the complete user journey, we aim to give you the tools required to eliminate friction and tailor your store to your customers through a comprehensive Conversion Optimisation Plan.

User Engagement

Increasing customer lifetime value takes time and commitment. Using an intelligent approach to rewards, personalised product recommendation and automated communication removes the heavy lifting from nurturing customer relationships.

Bespoke Solutions

Whether you have an industry leading eCommerce platform or you’re just beginning your ecommerce journey, it’s important to get the right strategy. The unique Gameplan we create for you will be tailored to your needs, just like our services and pricing.

NZ eCommerce Experts

Our expertise in digital has been built on over 20 years of experience in digital strategy, web design and build, search marketing and digital campaigns.

eCommerce Experts

Our expertise in digital has been built on over 20 years of experience in digital strategy, web design and build, search marketing and digital campaigns.

Your Journey

Get your Gameplan from industry experts in four easy steps:

1. Take The Quiz

The gameplan quiz helps us learn about your store takes just 2 minutes.

2. Find Your Focus

Upon completion, the quiz will score your biggest oppertunity from 6 key areas.

3. Free Audit

Choose which key area you’d like audited by our experts for free.

4. Get Your Gameplan

We’ll create a custom Gameplan based on your quiz responses and audit. 

FIRST have helped us grow our Number One Shoes eCommerce business and have achieved great results. Last year revenue from paid media was up 134% and this year we are up by a further 16% despite the COVID shutdown. They do a fantastic job in achieving ROI targets, ensuring that our spend is driving performance in all the right ways.

— Amy Mitchell, Digital Manager @ Number One Shoes

Working Together

We’ll be on hand to help every step of the way to give you everything you need to level up your eCommerce strategy.

Get Your Gameplan

Take the two minute quiz and find out how you can start selling more online.

FIRST have helped us grow our Number One Shoes eCommerce business and have achieved great results. Last year revenue from paid media was up 134% and this year we are up by a further 16% despite the COVID shutdown. They do a fantastic job in achieving ROI targets, ensuring that our spend is driving performance in all the right ways.

— Amy Mitchell, Digital Manager @ Number One Shoes